Documentação WARMWORLDSending feedback to the developers
How to use the in-app feedback form so issues actually get fixed.
The WARMWORLD app has an in-app feedback form. It sends straight to the developer team — but only if you give them enough to act on. Here's what to include.
Where to find it
Open the app, tap the small speech-bubble icon above the temperature dial. The form has four fields:
| Field | What it's for |
|---|---|
| Nickname | Just so the team can address you in a reply. |
| Required if you want a reply — they don't store it otherwise. | |
| Purchase link | The product URL or order ID you bought your socks at. Helps the team match firmware version to your specific sock model. |
| Feedback | What's wrong, what you tried, what should happen. |
A useful bug report looks like this
Subject: Pairing fails on iPhone 14 Pro after charging
Steps:
- Charged both batteries overnight (all 4 LEDs white)
- Unplugged, pressed power button on both — LEDs come on
- Opened the app — only one battery shows up
- Force-quit the app, re-opened — still only one battery
Expected: both batteries show up in the picker. Actual: only the right sock connects. The left battery LED is on but doesn't appear.
Phone: iPhone 14 Pro, iOS 17.5.1. App version: 1.0.8.
What gets fixed faster
Pairing issues. Battery icon issues. Specific error states. The team ships small bug-fix updates (the App Store version history confirms that — most releases are tagged "Bug fix").
What gets fixed slower or not at all: feature requests for things the sock hardware can't physically do (heart rate, step count, more than two sock pairings, smartwatch control).